There’s already a very good reason not to upgrade to Apple AAPL +3.31%iOS 12.1.3. But, if you didn’t heed my strong warnings, here’s another nasty surprise lurking inside it…
‘Great Secret Features’ and ‘Nasty Surprises’ are my regular columns investigating the best features / biggest problems hidden behind the headlines.
Apple iOS 12.1.3 is breaking WiFi as well as cellular dataAPPLE
With complaints about iOS 12.1.3 cutting off iPhone cellular data (to the extent Sprint issued an alert), the fear has been users will be stuck with only WiFi. But, as more and more iPhone owners upgrade, it is now clear iOS 12.1.3 is breaking WiFi as well.
Unsurprisingly, affected users are not happy and Apple’s official @AppleSupport tech support on Twitter is facing some seriously disgruntled iPhone owners. For example:
“@AppleSupport PLEASE, Fix iOS 12, 12.1.3 is killing my WiFi connection, and my WiFi is WORKING FINE, on my other devices, and my cellular isnt as bad as other in this update, but is still freezes and lags too much, Please tell us all you have a fix! #iOS #Apple” – source
“I’m having problems with my 5G and 2.4Ghz wifi connection where with a certain frequency it gets frozen. I have to put the iPhone in airplane mode and then take it out. iPhone XS Max iOS 12.1.3 @AppleSupport” – source
“Hey @AppleSupport I’m having a network issue, specifically when connected to wifi, I just upgraded to iOS 12.1.3, tried with different wifi networks but still the same thing, what’s going on?” – source
“Update from iOS 12.1.2 to 12.1.3 and the Wifi-connection is even crappier. Get your SHIT done. @AppleSupport @tim_cook” – source
Moreover, some unfortunately iPhone owners are being hit by both the cellular data and WiFi bugs simultaneously:
“Since updating my #iPhone7 to iOS 12.1.3, I’ve had nothing but connectivity issues. My cellular signal and WiFi drop constantly. Pls fix this, @AppleSupport!” – source
“Since updating my #iPhoneXsMax to iOS 12.1.3… My cellular signal and WiFi drops constantly. @AppleSupport what’s going on???” – source
“Upgraded to iOS 12.1.3 and my WiFi gets hormonal whenever it wants to. Also, I got no cellular signal. You not my wingman anymore bruh? @Apple @AppleSupport” – source
Lastly, if you do manage to escape WiFi and cellular data connectivity problems, for others iOS 12.1.3 is impacting their data speeds:
“The Wi-fi download speed on my #iphonexs is 20mb/s vs 120mb/s on my computer (for the same signal spot).” – source
“@AppleSupport I pay my provider for 100 mbps and my iPhone X is getting like 10-20 mbps. After resetting everything even my modem, the issue still remains… iOS 12.1.3 is installed. It happens when I’m close to the modem by having full wifi bars.” – source
“@AppleSupport ever since upgrading to iOS 12.1.3, my wifi has been really unstable (slow or no connection randomly) while my other devices on the network are fine. Is this a known issue???” – source
At this stage, serious questions must be asked of Apple’s iOS quality control. The WiFi problems started in iOS 12.1.2 and have gotten worse in iOS 12.1.3 while the cellular data bug can be tracked back to iOS 12.1.1before getting worse in iOS 12.1.2 and ultimately leading to a carrier warning with iOS 12.1.3.
Apple’s pledge with iOS 12 was to focus on performance and reliability. It actually fulfilled its promise on speed, which makes iOS 12 a very appealing upgrade, but its failure with reliability is twofold. Not only are major bugs still occurring, what’s worse (since bugs are inevitable), is they not being fixed as a priority from release to release.
And, given the iOS 12.1.3 feature list, there’s no reason for any iPhone owner to play Russian Roulette with their device right now…