Samsung’s Galaxy Note 10 is looking like the smartphone to beat in 2019, with next-gen tech which has the potential to genuinely excite users. But elsewhere, Samsung is blowing it.
Samsung’s Galaxy Fold multitasking potential is game-changing
Today the company has announced it is going to start automatically cancelling orders for the once revolutionary Galaxy Fold. Now plagued with reliability problems, Samsung is looking to pull the world’s first commercial screen folding smartphone and the company has provided no date when the phone might go back on sale.
This is a dramatic fall from grace. Initially lauded, Galaxy Fold review units fast began failing. After initially trying to play down the problem, Samsung then recalled these units, requested teardowns are removed and now consumer shipments have been halted indefinitely. It’s a shock.
The only people who will still get a Galaxy Fold are those who have already ordered the $2,000 device and who tell Samsung specifically that they still want to receive it. “If we do not hear from you and we have not shipped by May 31st, your order will be canceled automatically,” Samsung told all Galaxy Fold pre-order customers by email this week.
Galaxy Fold tech is cutting edge
Needless to say, rivals and fans of rival devices will find this all highly amusing but the reality is it’s depressing. Not only does the Galaxy Fold have a remarkable (if flawed) display, it delivers some important tech firsts. Moreover, fans of any company should want its rivals to succeed as this ups the pressure on their preferred brands to rise to the challenge.
Conversely, the failure of the Galaxy Fold is going to hurt the image of folding phones and ease the pressure on rivals to produce compelling alternatives. Some are likely to stop entirely.
So while the Galaxy Note 10 is indeed looking like the most complete phone of the year, Samsung’s most exciting phone of the year appears destined for the scrap heap. And because of that, the smartphone sector as a whole just became less interesting.